Setting the Table

Filename: setting-the-table.pdf
ISBN: 9780061868245
Release Date: 2009-10-13
Number of pages: 336
Author: Danny Meyer
Publisher: Harper Collins

Download and read online Setting the Table in PDF and EPUB In October 1985, at age twenty-seven, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City's most revered restaurants—Union Square Cafe. Little more than twenty years later, Danny is the CEO of one of the world's most dynamic restaurant organizations, which includes eleven unique dining establishments, each at the top of its game. How has he done it? How has he consistently beaten the odds and set the competitive bar in one of the toughest trades around? In this landmark book, Danny shares the lessons he's learned while developing the winning recipe for doing the business he calls "enlightened hospitality." This innovative philosophy emphasizes putting the power of hospitality to work in a new and counterintuitive way: The first and most important application of hospitality is to the people who work for you, and then, in descending order of priority, to the guests, the community, the suppliers, and the investors. This way of prioritizing stands the more traditional business models on their heads, but Danny considers it the foundation of every success that he and his restaurants have achieved. Some of Danny's other insights: Hospitality is present when something happens for you. It is absent when something happens to you. These two simple concepts—for and to—express it all. Context, context, context, trumps the outdated location, location, location. Shared ownership develops when guests talk about a restaurant as if it's theirs. That sense of affiliation builds trust and invariably leads to repeat business. Err on the side of generosity: You get more by first giving more. Wherever your center lies, know it, name it, believe in it. When you cede your core values to someone else, it's time to quit. Full of behind-the-scenes history on the creation of Danny's most famous restaurants and the anecdotes, advice, and lessons he has accumulated on his long and ecstatic journey to the top of the American restaurant scene, Setting the Table is a treasure trove of innovative insights that are applicable to any business or organization.


Winning

Filename: winning.pdf
ISBN: 9783593423357
Release Date: 2014-03-08
Number of pages: 400
Author: Jack Welch
Publisher: Campus Verlag

Download and read online Winning in PDF and EPUB Jack Welch ist die größte lebende Managementlegende. General Electric wurde unter seiner Führung eines der erfolgreichsten Unternehmen der Welt. In »Winning« gibt er sein fundiertes Wissen weiter – handfeste, erprobte und garantiert wirksame Methoden – die ihn bis heute weltweit einflussreich machen. Welch verrät, was zu tun ist, um als Manager außergewöhnlich erfolgreich zu werden. »Sie werden nie wieder ein anderes Managementbuch benötigen!« Warren Buffett


Appetites

Filename: appetites.pdf
ISBN: 9783959716673
Release Date: 2017-04-10
Number of pages: 304
Author: Anthony Bourdain
Publisher: Riva Verlag

Download and read online Appetites in PDF and EPUB In Appetites stellt Anthony Bourdain seine Lieblingsgerichte vor, die ihm schon während seiner Kindheit, später in seiner Karriere als Koch und natürlich auf seinen Reisen ans Herz gewachsen sind. Doch Appetites ist weit mehr als ein Kochbuch. Es ist ein Kunstwerk. Ein Manifest. Eine Reflexion über das (richtige) Leben und ein Schlachtplan für die Küche, der dabei hilft, Gäste mit atemberaubender Effizienz in Schrecken zu versetzen. Die Fotos sind rebellisch, frech, ungeschönt, unkonventionell. Sie zeigen, wie es in einer Küche wirklich zugeht, und zelebrieren Bourdains Bad-Boy-Image auf schaurig-schöne Weise. Die Gerichte schmecken dennoch fantastisch und sollten – in Bourdains Augen – wirklich von jedem gekocht werden können.


Sweetbitter

Filename: sweetbitter.pdf
ISBN: 9783841212887
Release Date: 2017-04-11
Number of pages: 384
Author: Stephanie Danler
Publisher: Aufbau Digital

Download and read online Sweetbitter in PDF and EPUB „›Sweetbitter‹ wird eine Menge Leute hungrig machen.“ The New York Times Eigentlich wollte Tess nicht Kellnerin werden. Sie wollte ihrer provinziellen Herkunft entkommen, in die Großstadt eintauchen und endlich herausfinden, wofür sie geschaffen ist. Doch dann landet sie in einem edlen New Yorker Restaurant und es ist wie der Eintritt in ein neues Universum, in dem ganz eigene Regeln und Gesetze herrschen, in dem der falsche Wein im falschen Moment zum Verhängnis werden kann. Oder die Ignoranz gegenüber der Einzigartigkeit einer Auster. Sweetbitter ist ein großer Roman über den Genuss und die Obsession – darüber, dass man manchmal besessen sein muss, um wirklich genießen zu können. „Eine rohe, schnörkellose, beißende, wilde Liebesgeschichte.“ People Magazine


Gute Chefs essen zuletzt

Filename: gute-chefs-essen-zuletzt.pdf
ISBN: 9783864149436
Release Date: 2017-04-10
Number of pages: 352
Author: Simon Sinek
Publisher: Redline Wirtschaft

Download and read online Gute Chefs essen zuletzt in PDF and EPUB Ohne ein gutes, verlässliches Team könnten viele Führungskräfte ihre Ziele niemals erreichen. Doch leider werden viele Teams von internen Machtkämpfen, Streitigkeiten und den daraus resultierenden Misserfolgen ausgebremst – und die Führungskräfte schaffen es dann oft auch mit Leistungsanreizen oder Belohnungen nicht, ein Team wieder in die Spur zu bekommen. Doch warum sind hier manche Vorgesetzte oft erstaunlich hilflos? Die Antwort wurde Simon Sinek während einer Unterhaltung mit einem General des Marine Corps offensichtlich. Dieser erläuterte die Tradition: »Offiziere essen immer zuletzt." Was in der Kantine noch symbolisch gemeint ist, wird auf dem Schlachtfeld todernst: Gute Anführer opfern ihren eigenen Komfort, sogar ihr eigenes Leben, zum Wohl derer, die ihnen unterstehen. Sinek überträgt diese Tradition auf Unternehmen, wo sie bedeutet, dass die Führungskraft einen sogenannten Safety Circle, einen Sicherheitskreis, bilden muss, der das Team vor Schwierigkeiten von außen schützt. Nur so bildet sich im Unternehmen eine vertrauensvolle Atmosphäre. Der Sicherheitskreis führt zu stabilen, anpassungsfähigen und selbstbewussten Teams, in denen sich jeder zugehörig fühlt und in denen alle Energie darauf verwendet wird, die gemeinsamen Ziele zu erreichen. Chefs, die bereit sind, als letzte zu essen, werden mit zutiefst loyalen Kollegen belohnt und schaffen so konfliktfreie, motivierte und erfolgreich Teams.


The Storyteller s Secret

Filename: the-storyteller-s-secret.pdf
ISBN: 9781466882690
Release Date: 2016-02-23
Number of pages: 288
Author: Carmine Gallo
Publisher: St. Martin's Press

Download and read online The Storyteller s Secret in PDF and EPUB How did a Venice Beach T-shirt vendor become television's most successful producer? How did an entrepreneur who started in a garage create the most iconic product launches in business history? How did a timid pastor's son overcome a paralyzing fear of public speaking to captivate sold-out crowds at Yankee Stadium, twice? How did a human rights attorney earn TED's longest standing ovation, and how did a Facebook executive launch a movement to encourage millions of women to "lean in"? They told brilliant stories. In The Storyteller's Secret: From TED Speakers to Business Legends, Why Some Ideas Catch on and Others Don't, keynote speaker, bestselling author, and communication expert Carmine Gallo reveals the keys to telling powerful stories that inspire, motivate, educate, build brands, launch movements, and change lives. The New York Times has called a well-told story "a strategic tool with irresistible power" - the proof lies in the success stories of 50 icons, leaders, and legends featured in The Storyteller's Secret: entrepreneurs like Richard Branson, Sara Blakely, Elon Musk, Steve Jobs, and Sheryl Sandberg; spellbinding speakers like Dr. Martin Luther King, Jr., Bryan Stevenson, and Malala Yousafzai; and business leaders behind famous brands such as Starbucks, Southwest Airlines, Wynn Resorts, Whole Foods, and Pixar. Whether your goal is to educate, fundraise, inspire teams, build an award-winning culture, or to deliver memorable presentations, a story is your most valuable asset and your competitive advantage. In The Storyteller's Secret, Gallo explains why the brain is hardwired to love stories - especially rags-to-riches stories - and how the latest science can help you craft a persuasive narrative that wins hearts and minds. "The art of storytelling can be used to drive change," says billionaire entrepreneur Richard Branson. And since the next decade will see the most change our civilization has ever known, your story will radically transform your business, your life, and the lives of those you touch. Ideas that catch on are wrapped in story. Your story can change the world. Isn't it time you shared yours?


Food Lit

Filename: food-lit.pdf
ISBN: 9781598847062
Release Date: 2013
Number of pages: 350
Author: Melissa Brackney Stoeger
Publisher: ABC-CLIO

Download and read online Food Lit in PDF and EPUB An essential tool for assisting leisure readers interested in topics surrounding food, this unique book contains annotations and read-alikes for hundreds of nonfiction titles about the joys of comestibles and cooking.


Organizational Storytelling for Librarians

Filename: organizational-storytelling-for-librarians.pdf
ISBN: 9780838910795
Release Date: 2011
Number of pages: 105
Author: Kate Marek
Publisher: American Library Association

Download and read online Organizational Storytelling for Librarians in PDF and EPUB Just as literature can be used for learning, the power of storytelling can be very effective when applied toleadership and management. Library expert and author Marek shows readers how they can use storytelling tocommunicate vision and values with A primer on how to develop storytelling skills Tips on how to use narratives to navigate change and build community Strategies for using your library's buildings and history to communicate shared goalsApplying solid management principles to a library setting, Marek provides the tools and explains the processof leading and managing through organizational storytelling.


The Challenger Sale

Filename: the-challenger-sale.pdf
ISBN: 9783864147234
Release Date: 2015-06-08
Number of pages: 288
Author: Matthew Dixon
Publisher: Redline Wirtschaft

Download and read online The Challenger Sale in PDF and EPUB Gibt es ein Rezept für Verkaufserfolg? Die meisten Führungskräfte im Vertrieb verweisen hier zuerst auf eine gute Kundenbeziehung – und sie liegen falsch damit. Die besten Verkäufer versuchen nicht nur einfach eine gute Beziehung zu ihren Kunden aufzubauen – sie stellen primär die Denkweisen und Überzeugungen ihrer Kunden in Frage. Basierend auf einer umfassenden Studie mit mehreren tausend Vertriebsmitarbeitern in unterschiedlichen Branchen und Ländern, zeigt "The Challenger Sale", dass das klassische vertriebliche Vorgehen mit dem Aufbau von Beziehungen immer weniger funktioniert, je komplexer die Lösungen sind. Doch wie unterscheiden sich Fertigkeiten, Verhaltensweisen, Wissen und Einstellung der Spitzenverkäufer vom Durchschnitt? Die Studie zeigt deutlich, dass die Verhaltensweisen, die den Challenger so erfolgreich machen, replizierbar und strukturiert vermittelbar sind. Die Autoren erklären, wie fast jeder Verkäufer, ausgestattet mit den richtigen Werkzeugen, diesen Ansatz erfolgreich umsetzen kann und so höhere Kundenbindung und letztendlich mehr Wachstum generiert. Das Buch ist eine Quelle der Inspiration und hilft dem Leser, sein Profil als Vertriebler zu analysieren und gezielt zu verändern, um am Ende kreativer und besser zu sein.


The Connectors

Filename: the-connectors.pdf
ISBN: 0470530138
Release Date: 2009-09-08
Number of pages: 272
Author: Maribeth Kuzmeski
Publisher: John Wiley & Sons

Download and read online The Connectors in PDF and EPUB Learn the relationship-building secrets that lead to lifelong clients, repeat customers, and endless referrals In today's commoditized marketplace, no matter what product or service you sell, there's probably someone somewhere able to offer it cheaper, faster, and maybe even better. So how do you differentiate yourself from your competitors? The Connectors shows that the only thing that truly sets you apart is the quality of your relationships with your clients and customers. Everyone knows that relationships are important in business. Yet most people would admit that their relationships could be better—but don’t spend time working on the underlying skills. This book explains how to develop better, more profitable connections—as illustrated proven by some of the world’s most successful professionals. Even if you're not a “people person,” you can dramatically grow your business or your career through a few simple approaches to relationship-building. The Connectors presents a five-step methodology that lead to lifelong clients, repeat customers, and endless referrals. Inside, you'll learn how to: Stop networking and start truly connecting Create an avalanche of referrals and an army of happy customers Become a "connector," even if you’ve never been a "people person" Find your social IQ—and improve it Put relationship-building principles to work daily Focus on others and reap the rewards yourself Ask the right questions—and sell without selling Differentiate yourself through the impact you have on others In The Connectors, Maribeth Kuzmeski, founder of Red Zone Marketing, LLC, and consultant to Fortune 500 firms, shows you how to build profitable, long-lasting business relationships.


Hospitality Management

Filename: hospitality-management.pdf
ISBN: 9781491733097
Release Date: 2014-12-01
Number of pages: 276
Author: Lyn Pont, PhD
Publisher: iUniverse

Download and read online Hospitality Management in PDF and EPUB Hospitality Management is a career and life reference for both seasoned executives and new hires. This book positions associates to work comfortably in a global environment and to interpret the cultural expectations of their guests. The author, Lyn Pont, PhD, is a motivational public speaker and educator. She is the president and founder of Manners for Business, Inc. In Hospitality Management she discusses service, relationships, integrity, communications, personal image, creativity, the bottom line, and so much more. As a story teller, Dr. Pont weaves into the narrative valuable industry history and tales that support a culture of service and personal excellence. Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job. Modern hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority. Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care. If you believe in remarkable service and have a passion for this great industry, then Hospitality Management will delight you with a treasure chest of hands-on, practical information that will assist you throughout your career. “Pont’s book is a must-read for anyone considering a career in hospitality.” —Isadore Sharp, chairman and founder, Four Seasons Hotels and Resorts “A refreshing, thorough, and necessary read for anyone dealing with the intricacies of the industry. ... A great training tool for the hospitality industry.” —Arthur J. Torno, vice president, American Airlines, Inc. “Leave it to business etiquette expert Dr. Lyn Pont to author the most comprehensive guide to providing your guests with the memorable hospitality experience they deserve.” —Martin Yang, master chef, author, food consultant, cooking show and travelogue host


Business Model Generation

Filename: business-model-generation.pdf
ISBN: 9783593394749
Release Date: 2011-08
Number of pages: 285
Author: Alexander Osterwalder
Publisher: Campus Verlag

Download and read online Business Model Generation in PDF and EPUB Am Anfang war die Idee und sie befand sich im Kopf eines Schweizers: Alexander Osterwalder entwickelt ein Modell zur Geschäftsmodellinnovation. Ebenso sperrig wie der Begriff waren bisherige Publikationen zum Thema. Doch die Idee in Osterwalders Kopf ist eine revolutionäre und pflügt das Feld der Geschäftsmodellinnovation vollkommen um: Was, wenn man sein Geschäftskonzept einfach visualisieren könnte? Skizzieren, kleben, malen - ganz wie ein Künstler! Zusammen mit 470 hellen Köpfen aus aller Welt feilt Osterwalder weiter an seiner Idee, bis sie schließlich als Business Model Canvas das Licht der Welt erblickt. Heute bringt sie sogar Unternehmen wie Deloitte, Capgemini und 3M bei, wie man eherne Regeln bricht, wenn man im Wettbewerb neue Maßstäbe setzen will.


BrandED

Filename: branded.pdf
ISBN: 9781119244561
Release Date: 2017-04-24
Number of pages: 320
Author: Eric Sheninger
Publisher: John Wiley & Sons

Download and read online BrandED in PDF and EPUB Tell your school's story and grow your personal and school brand BrandED shows school leaders how to move beyond mascots and clever taglines to showcase their school's assets-and enhance communication with students, parents and all stakeholders. Through smart conversations about the genuine power of branding in education, this book shows how a "BrandED" mindset can improve schools by strengthening relationships, improving communication, telling your story, and increasing resources. Ideas borrowed from the world of business are adjusted for the unique needs of education. Practical tools, templates, and resources allow you to implement the strategies presented quickly and easily, while stories of real-world schools illustrate what BrandED thinking can do for your students, teachers, and community. Today's school leaders cannot remain in the ivory tower. This book will help you drive positive transformation as you craft and share the powerful story of your unique school brand. Leverage digital tools to become the storyteller-in-chief and build better community relationships Strengthen internal and external communications among students, teachers, parents, and other stakeholders Increase resources by establishing strategic partnerships and strengthening ties to key stakeholders Promote connectivity, transparency, and community to build a positive culture that extends beyond the schoolhouse door Authors Eric Sheninger and Trish Rubin, experts on school branding and change leadership, show you how BrandED thinking captures the focused spirit of the outstanding work taking place in schools every day; work that can be easily recognized, talked about, and valued. Get the word out, and invite the community in to build the positive relationships that benefit everyone.


Take Your Soul to Work

Filename: take-your-soul-to-work.pdf
ISBN: 9781476743431
Release Date: 2015-12-01
Number of pages: 336
Author: Erica Brown
Publisher: Simon and Schuster

Download and read online Take Your Soul to Work in PDF and EPUB Practical, inspired, and bite-sized wisdom from renowned religious scholar Erica Brown, these daily meditations help add greater depth and purpose to your leadership. Few leaders have a plan when it comes to soul-building at work. As a result, they often find themselves spiritually or emotionally depleted, and they can lose the larger ideals that made them want to lead in the first place. Take Your Soul to Work is a daily meditational for business and nonprofit leaders looking for inspiration. Each entry focuses on a different quality, emotion, or aspiration (“on discipline,” “on compassion,” “on impermanence,” “on callousness,” “on productive narcissism”) by presenting a relevant quote, story, or question inspired by the traditions of all faiths as well as artists, poets, and business thinkers to help leaders reframe, rethink, and reset. Leaders rarely have time to reflect between the meeting, calls, and emails that eat away at the work day. With just one thought per day for the entire year, these 365 meditations will anchor, ground, and enrich corporate titans and nonprofit visionaries. Take Your Soul to Work provides spiritual nourishment and encourages leaders to steer their organizations with honesty, grace, and courage—and experience transcendence in the process.


Wenn es hart auf hart kommt

Filename: wenn-es-hart-auf-hart-kommt.pdf
ISBN: 9783864702303
Release Date: 2014-10-01
Number of pages: 288
Author: Ben Horowitz
Publisher: books4success

Download and read online Wenn es hart auf hart kommt in PDF and EPUB Ein Unternehmen zu führen bedeutet, auch unangenehme Entscheidungen treffen und umsetzen zu müssen. Wie entlässt man Mitarbeiter? Wie degradiert man Freunde? Ist es in Ordnung, Personal von der Firma eines Freundes abzuwerben? "Wenn Facebook-Chef Mark Zuckerberg angesichts des brutalen Innovationstempos im Tech-Business die Furcht überkommt, dann holt er sich Rat bei einem Mann: Ben Horowitz". Mit diesen Worten leitet das manager-magazin seinen Artikel zum "Buch des Monats" ein. Venture-Capital-Guru Horowitz ist im Silicon Valley eine Legende - er ist einer der erfolgreichsten, erfahrensten und bekanntesten Wagniskapital¬geber im Brennpunkt der IT-Industrie. Horowitz erklärt, wie eine Führungskraft mit schwierigen Situationen umgehen sollte, um aus einem Start-up ein erfolgreiches Unternehmen zu machen. Dabei gibt er praktisch umsetzbare Ratschläge für die schwierigen und unangenehmen Situationen im Leben eines Managers, die er mit eigenen Erfahrungen untermauert. Ein Buch aus der Praxis für die Praxis!